Q. How long will it take to build my pool?

A. The average pool takes approximately 8 to 12 weeks from start to finish after we receive the permit. Adding Block work, pavers, summer kitchens, and other upgrades may extend the closing date.

Q. What type of warranty comes with my pool?

A. General warranty – 1 year full warranty on entire pool/spa construction, surfaces, workmanship to include all related components. There is a three year warranty on equipment provided from the manufacturer. For all concrete pools and spa’s we provide a 25 year structural warranty.

Q. How do I maintain my pool?

A. We provide pamphlets on what the correct levels to keep the pH and alkalinity balanced. In this pamphlet, it also explains the correct chemicals to use in your pool/spa.

Q. Why is my pool losing water?

A. Normal evaporation occurs in every pool/spa. Normal evaporation is 1/8” to 1/4” per day. Although it can be as much as ½” per day, depending on temperature, humidity, and whether you have a cover on your pool. Another factor for causing water loss is whether you have a water feature, heating, and splashing from usage.

Q. Why is there water on my equipment pad?

A. Condensation occurs when you have a heat pump.

Q.How do I work all the equipment to my pool?

A. When your pool is completed, we schedule an instruct appointment and at that appointment we go over everything you need to know about your pool and equipment. We also provide manuals to your equipment.

Q. When can I get in my pool/spa?

A. After your pool/spa has been started up it can take up to two weeks to balance the chemicals. Once this process is complete you are free to swim in your new pool or spa.